Privacy Policy

A legal disclaimer

Privacy Policy – Maintanix Handyman Services

Last updated: 2/1/26

Maintanix Handyman Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or contact us.

1. Who We Are

Maintanix Handyman Services
Birmingham, United Kingdom
Email: info@maintanix.co.uk
Phone: +44 12181 72886

We are the “data controller” of your personal data under UK data protection law.

2. What Data We Collect

We may collect and process the following information:

Name
Email address
Phone number
Address (if required for service delivery)
Details of your enquiry or job request

We only collect personal data that is necessary to provide our services or respond to your enquiries.

3. How We Collect Your Data

We collect data when you:

Fill out a contact form on our website
Call, email, or message us directly
Request a quote or service

4. How We Use Your Data

We use your personal data to:

Respond to enquiries
Provide quotes and services
Arrange appointments
Communicate about your job or service request

We do not sell, rent, or trade your personal data to third parties.

5. Legal Basis for Processing

We process your data under the following lawful bases:

Contract – to provide services you request
Legitimate interests – to respond to enquiries and manage our business
Consent – where applicable (e.g., optional contact forms)

6. Website Platform and Cookies

Our website is built using Wix. Wix may automatically collect certain information such as:

IP address
Browser type
Device information
Website usage data (via cookies or similar technologies)

This data is used to:

Ensure the website functions properly
Improve user experience
Monitor website performance

For more information, please refer to Wix’s own privacy policy:
https://www.wix.com/about/privacy

7. Data Sharing

We do not share your personal data with third parties except where necessary, such as:

Service providers (e.g., website hosting via Wix)
Legal or regulatory requirements

All third parties are required to respect the security of your data.

8. Data Retention

We only keep your personal data for as long as necessary:

To complete the work requested
To comply with legal or tax obligations
To resolve disputes

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing

To exercise any of these rights, contact us using the details above.

10. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

13. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Maintanix Handyman Services
Email: info@maintanix.co.uk
Phone: 0121 817 2886